Fbage Terms and Conditions — A Complete Guide for Members

1 General Overview

Fbage (hereinafter referred to as the "Platform" or "we") is an online gaming and entertainment platform operated for users in Bangladesh. These Terms & Conditions ("Terms") constitute a legal agreement between fbage and its users, and apply to both the fbage.ws website and the mobile app.

Although these Terms & Conditions are written in Bengali, the English version shall prevail in all legal interpretations. fbage reserves the right to update these terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2 Eligibility & Registration

To open an account at fbage, you must meet the following eligibility requirements:

• Age requirement: You must be 18 years of age or older. fbage strictly prohibits participation by minors.
• Accurate Information: You must provide complete, accurate, and truthful information at the time of registration — including your name, date of birth, address, and contact details.
• Single Account: Only one account is permitted per person, household address, or device.
• Voluntary Participation: Participation on this platform must be entirely voluntary and of your own free will. Managing an account on behalf of any third party is strictly prohibited.
• Verification: fbage may request a copy of your National ID or passport for identity verification at any time.

If information provided at registration is found to be false, fbage reserves the right to close the account and forfeit all balances at any time.

3 Account Management

The security of your fbage account is entirely your responsibility. Please follow the guidelines below to keep your account safe:

• Never share your login credentials (username and password) with anyone.
• Use a strong password and update it regularly.
• Avoid logging in on public or shared devices.
• Always log out when your session ends.

If you suspect unauthorized access to your account, immediately support@fbage.ws-. fbage will not be held responsible for any loss resulting from third-party access to your account.

4 Deposit & Payment Policy

All deposits at fbage must be made using a payment method registered in your own name. The use of third-party payment methods is strictly prohibited.

• Accepted Methods: All fbage-approved payment methods, including bKash, Nagad, and Rocket.
• Minimum Deposit: The minimum deposit amount may vary depending on the payment method used.
• Processing Time: Most deposits are processed instantly. In some cases, delays may occur on the bank's end.
• Currency: All transactions are conducted in Bangladeshi Taka (BDT).

Fbage reserves the right to review any suspicious transactions and temporarily suspend them if necessary. We follow a strict AML policy to prevent money laundering.

5 Withdrawal Policy

To withdraw funds from fbage, certain conditions must be met. Full details of the withdrawal process are outlined below:

• Verification Required: KYC (Know Your Customer) verification must be completed before making a withdrawal.
• Same method: Withdrawals are generally processed using the same method as the original deposit.
• Processing Time: Withdrawals are typically processed within 24–72 hours after approval.
• Limit: Daily and monthly withdrawal limits apply, as detailed on the payment page.
• Bonus Balance: Specific wagering requirements must be met before any bonus winnings can be withdrawn.

Fbage reserves the right to suspend any withdrawal request it deems suspicious pending investigation. Once the investigation is complete, valid requests will be processed promptly.

6 Bonus & Promotion Terms

Fbage regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms and conditions that must be followed.

• Wagering Requirements: Bonus funds must be wagered a specified number of times before withdrawal (typically 20x–30x).
• Validity Period: Every bonus has an expiry date. If the conditions are not met within the specified time, the bonus will be forfeited.
• Game Restrictions: Some bonuses are only applicable to specific games.
• Maximum Bet Limit: Maximum bet amounts may be restricted while a bonus is active.
• One bonus, once: Each bonus offer can only be used once per member.

7 Gaming Policy

The following rules must be observed while playing games at fbage:

• All game outcomes are determined by RNG and are completely fair.
• If a game is cancelled due to a technical issue, the bet placed for that round will be refunded.
• Rules and payout information for any game can be found within the game itself.
• If you lose internet connection during a game, the result will be saved on the server.
• The dealer's decision is final in Live Casino games.

Fbage never manipulates game outcomes. Our game systems are regularly audited by independent third parties. Any game-related complaints must be submitted to support within 48 hours.

8 Prohibited Activities

The following activities are strictly prohibited on fbage and may result in account termination and legal action:

• Fraud & Manipulation: Attempting to manipulate any game or using unauthorized software.
• Money Laundering: Using the platform for money laundering purposes.
• Multiple Accounts: Operating multiple accounts to claim bonuses or other benefits.
• Bot Usage: Using automated software or bots to play games.
• Hacking: Attempting unauthorized access to the system.
• Abuse: Harassing or mistreating support staff.

9 Responsible Gaming

Fbage believes gaming is a form of entertainment, and we are committed to ensuring it never becomes an addiction. We encourage all members to play responsibly.

• Never bet more than you can afford to lose.
• Avoid chasing losses by placing larger bets to try to win back money.
• Take regular breaks and spend time with family and friends.
• If gaming is starting to affect your daily life, please seek help.

Fbage offers Deposit Limit, Loss Limit and Self-Exclusion benefits. To activate any of these features, please contact our support team. For more information on responsible gaming, visit our Responsible Gaming Visit page.

10 Account Closure & Suspension

Fbage reserves the right to suspend or close an account under the following circumstances:

• If evidence of a terms violation is found.
• If verification is not completed or false information is found to have been provided.
• In cases of suspicious or fraudulent activity.
• By order of a court or regulatory authority.
• Due to extended inactivity (12 months or more).

You may also request account closure at any time, and any valid balance will be refunded. Inactivity fees may apply after extended periods of account inactivity.

11 Limitation of Liability

Fbage is not responsible for the following:

• Disruption to games or transactions due to loss of internet connection.
• Delays or errors caused by third-party payment providers.
• Loss resulting from sharing account information.
• Service disruptions due to natural disasters or any other unforeseen circumstances.
• Financial losses arising from gaming.

Fbage's total liability shall not exceed your account balance in any circumstances. We are always committed to resolving issues as quickly as possible.

12 Changes to Terms & Contact

Fbage reserves the right to change, amend, or update these terms and conditions at any time. When changes are made:

• New terms will take effect from the date of publication.
• For significant changes, a notification may be sent to your registered email.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

For any questions or concerns regarding these Terms, please get in touch with us:

We take every complaint seriously and work to resolve issues as quickly as possible. Your satisfaction is our priority.